Shipping & Returns
Contiguous US Mainland States Delivery Schedule as of Sunday March 14, 2021
(Sorry, we cannot ship to Puerto Rico or Alaska)
| Contiguous US Mainland Destinations | |
|---|---|
|
Orders placed on: |
Delivered to you on: |
|
Monday |
Wednesday - UPS |
|
Tuesday |
Thursday - UPS |
|
Wednesday |
Friday - UPS |
|
Thursday by 10:00AM HST / 4:00PM EST Thursday after 10:00AM HST / 4:00PM EST |
*Saturday - FedEx Wednesday - UPS |
|
Friday |
Tuesday - UPS |
|
Saturday |
Tuesday - UPS |
|
Sunday |
Tuesday - UPS |
Because of the pandemic, we recommend planning deliveries one day in advance of your event to avoid possible delays.
Fedex and UPS mobile tracking apps are available here:
Fedex: https://www.fedex.com/en-us/shipping/mobile.html
UPS: UPS Mobile™ App for iOS: UPS - United States / Apple: UPS Mobile
*Saturday Delivery: Our carrier delivers to most residential locations on Saturdays. To determine delivery service in your area simply ask a FedEx freight service agent at 1 800 463 3339 (go fedex)
Hawaiian Islands Delivery Schedule
Return Policy
At Honolulu Fish 100% customer satisfaction is our goal. We value your opinions and encourage your communication with us. We want to make sure that any problems are taken care of as soon as possible. If you suspect your fish purchase has a quality issue, please do not eat it. Please repack the fish in original box, and email us at customerservice@honolulufish.com , or call us toll-free at 808.833.1123 to arrange the pick-up and return of the fish for inspection. As soon as we receive your return, we will send you a replacement of the same fish (if it is available) or we will refund you the cost of that fish purchase net.